FAQ

What else you should know

When can I check in?
Your room/suite is available from 3:00 p.m.

When do you have to check out?
Your room/suite is available until 11:00 a.m.

Cancellation conditions
Free of charge up to 7 days before arrival
Within 7 days before arrival 70%
No-show 100%

Price details for hotel rooms
We have dynamic pricing for our rooms and suites depending on occupancy and time of year.

How long is the reception open?
Around the clock (24/7)

What are the breakfast times?
Our breakfast is available daily from 7:30 a.m. until 10:00 am.

Free parking
You can park your private vehicle in our castle courtyard free of charge.

Are there e-charging stations available?
Yes, we have a limited number of e-charging stations in our castle courtyard.
These can be requested at our reception for a price of € 0.52 per kWh.

For Dog Lovers
Please be sure to let us know when you make your inquiry if you are traveling with a dog, as dogs are only allowed in selected room categories.
Surcharge for your four-legged friend: € 30,- per day

Does the hotel have a seminar room?
We have a conference room in our converted attic, which can accommodate up to 30 people.
The daily rental rate for the room is €450.

Can I have breakfast or dinner at the hotel as a non-resident?
You are welcome to enjoy our breakfast to the fullest as a non-resident upon advance reservation for a price of €35 per person.
You can also enjoy dinner in our à la carte restaurant with its beautiful Danube terrace as a non-resident.
Please reserve your table at: Reserve a table