Data Protection Regulation

We appreciate your interest in our website.

Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

Collection, Processing, and Use of Personal Data

You can visit our website without providing any personal information. We only store access data without personal reference, such as the name of your Internet Service Provider, the page from which you visit us, or the name of the requested file. This data is used solely to improve our services and does not allow any conclusions about your identity.

Use of Cookies

On various pages, we use cookies to make visiting our website more attractive and to enable the use of certain functions. Cookies are small text files stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your device and allow us to recognize your computer on your next visit (so-called persistent cookies). These cookies help with greetings using your username and eliminate the need to re-enter your password or fill in forms with your data for subsequent orders.

If you do not wish this, you can configure your browser to notify you when cookies are set and to allow them only on a case-by-case basis. Disabling cookies may limit the functionality of our website.

Our partner companies are not permitted to collect, process, or use personal data via cookies through our website.

Contact via Email or Form

If you contact us via the website form or by email, the data you provide will be stored for six months for the purpose of processing your request and for any follow-up questions.

Creation of Pseudonymous Usage Profiles for Web Analysis

This website uses Matomo (matomo.org), formerly Piwik, an open-source software for statistical analysis of visitor access. Matomo uses “cookies,” text files stored on your computer that allow analysis of your use of the website. Information generated by the cookie about your use of this website is stored on our server in Germany. The IP address is anonymized immediately after processing and before storage.

You can prevent the installation of cookies by adjusting your browser settings; however, in this case, you may not be able to use all functions of this website fully.

Data processing is based on the legal provisions of § 96 para. 3 TKG as well as Art. 6 para. 1 lit. a (consent) and/or lit. f (legitimate interest) of the GDPR. Our purpose (legitimate interest) under the GDPR is to improve our services and website.

Right of Access

Under the Federal Data Protection Act, you have the right to receive free information about your stored data and, where applicable, the right to correct, block, or delete this data.
Data processing is based on the legal provisions of § 96 para. 3 TKG as well as Art. 6 para. 1 lit. a (consent) and/or lit. b (necessary for contract performance) of the GDPR.

Contact Person for Data Protection

For questions regarding the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, or to revoke given consent, please contact:

Hotel Schloss Dürnstein GmbH
A-3601 Dürnstein 2
Tel.: +43 2711 / 212
E-Mail: hotel@schloss.at